We've had enquiries about delivery of our gift presentations in the last week before Christmas. We understand that the postal services have a lot on at this time of year, and also that there may be some industrial action, and that customers are concerned that gifts arrive in time for the big day.
Our packages are despatched by Royal Mail (unless you choose to ask us to use a courier service) from our HQ in Bute St, Cardiff Bay. This December, we'll be pleased to arrange with you for you to pick up gift packages from us either in the bay or at the pop-up shop in Penarth's Glebe Street. This will help reduce the risk of delay or loss. and also help customers avoid incurring charges for p&p.
If you'd like to use the collection service, either simply mail us at firstname.lastname@example.org or use the appropriate part of the online purchase process to let us know, and we'll be in touch.